Terms of service
At Loulwa, each piece is carefully handcrafted, making every item unique.
Returns & Refunds
• We do not accept returns or offer refunds on any purchases.
Exchanges
• Exchanges are accepted within 7 days of receiving your order.
• Items must be unused, undamaged, and returned in their original condition and packaging.
• The exchanged item must be of equal or higher value. If you choose an item of higher value, the price difference must be paid.
• Items that have been used, damaged, or altered are not eligible for exchange.